This wikiHow teaches you how to verify that your Signal contact’s encryption key is secure. You must be in the same physical location as the person you’re verifying, as both users must complete these steps.

Steps

  1. 1
    Open Signal. It’s the blue-and-white keyhole icon, typically found on your home screen. If you don’t see it there, look in the app drawer.
    • The person you’re verifying must also complete these steps on their device.
  2. 2
    Select a contact to open a chat. You can do this by tapping a conversation in the list, or tap the pencil icon to select a new contact.
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  3. 3
    Tap . It’s at the top-right corner of the chat.
  4. 4
    Tap Conversation settings.
  5. 5
    Tap Verify safety numbers. Now you will see a QR code, as well as several columns of numbers. These numbers are unique to every conversation you have on Signal.[1]
  6. 6
    Compare the numbers on both devices. The numbers should match exactly.
  7. 7
    Verify the QR code. Here’s how:
    • Tap the QR code on one device. This opens a camera screen.
    • Line up the other QR code in the camera screen to snap a photo.
    • If a green check mark appears on the device that snapped the photo, the verification was successful.
    • If something's wrong with the encryption key, you’ll see a red X. If you see a red X, avoid using Signal to discuss sensitive topics with this person until the problem is resolved.
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About This Article

Nicole Levine, MFA
Written by:
Tech Specialist
This article was written by Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 2,217 times.
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Co-authors: 2
Updated: March 29, 2019
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Categories: Android Applications

Medical Disclaimer

The content of this article is not intended to be a substitute for professional medical advice, examination, diagnosis, or treatment. You should always contact your doctor or other qualified healthcare professional before starting, changing, or stopping any kind of health treatment.

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