How to Request a Ride Price Review on Lyft

This wikiHow teaches you how to request a review of your Lyft ride if you were dissatisfied with the service you received or the price you paid.

Method 1
Method 1 of 2:
Using the Lyft App

  1. Image titled Request a Ride Price Review on Lyft Step 1
    1
    Open the Lyft app. It's a pink app with the word "lyft" in bold, white type.
  2. Image titled Request a Ride Price Review on Lyft Step 2
    2
    Tap your profile icon. It's your image or a silhouette in the upper-left corner of the screen.
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  3. Image titled Request a Ride Price Review on Lyft Step 3
    3
    Tap Ride History. It's next to a clock icon in the middle menu.
  4. Image titled Request a Ride Price Review on Lyft Step 4
    4
    Tap the ride for which you want a price review.
    • Request a price review if you're unhappy with the service you received or the price you paid for a ride.
  5. Image titled Request a Ride Price Review on Lyft Step 5
    5
    Scroll down and tap Get Help (iPhone) or Request Review (Android).
  6. Image titled Request a Ride Price Review on Lyft Step 6
    6
    Follow the on-screen prompts to describe your issue.
  7. Image titled Request a Ride Price Review on Lyft Step 7
    7
    Tap Submit. You'll receive a confirmation email right away and a response from Lyft within a few days.
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Method 2
Method 2 of 2:
Using the Link on Your Receipt

  1. Image titled Request a Ride Price Review on Lyft Step 8
    1
    Check your email. If it's been more than 16 hours since you paid for your Lyft ride, a receipt for your ride should have been sent to the email address associated with your Lyft account.
  2. Image titled Request a Ride Price Review on Lyft Step 9
    2
    Open the receipt for the ride you want reviewed.
  3. Image titled Request a Ride Price Review on Lyft Step 10
    3
    Scroll to the bottom of the email.
  4. Image titled Request a Ride Price Review on Lyft Step 11
    4
    Click on Request Review.
  5. Image titled Request a Ride Price Review on Lyft Step 12
    5
    Follow the on-screen prompts to describe your issue.
  6. Image titled Request a Ride Price Review on Lyft Step 13
    6
    Click on Submit. You'll receive a confirmation email right away and a response from Lyft within a few days.
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Community Q&A

  • Question
    How much it will cost with Lyft to ride from Cupertino to San Jose Airport for 2 adults and 1 kid, and can I book my ride beforehand?
    Community Answer
    Community Answer
    Probably not very much ($20 or so). Yes, you can schedule your ride beforehand and you will get a price estimate then.

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About This Article

wikiHow Staff
Co-authored by:
wikiHow Staff
wikiHow Staff Writer
This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 21,099 times.
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Co-authors: 5
Updated: November 25, 2020
Views: 21,099
Categories: Lyft
Article SummaryX

1. Open the Lyft app.
2. Tap your profile icon.
3. Tap Ride History.
4. Tap the ride for which you want a review.
5. Tap Get Help or Request Review.
6. Follow the on-screen prompts.
7. Tap Submit.

Did this summary help you?
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