How to Cancel Netflix Account Online

Last Updated: June 29, 2021

Netflix gives users the option to downgrade their account to a cheaper plan or cancel it entirely. If you cancel, you will be able to watch instant streaming until the new billing cycle starts. Find out how to choose these options by learning how to cancel a Netflix account online.

Part 1

Part 1 of 4:
Netflix Login

1
Go to www.Netflix.com.
2
Sign into your account using your email and password.
- You can also use the "Login with Facebook" account option, if you have previously linked your Netflix account to your Facebook account.

Part 2

Part 2 of 4:
Netflix Account

1
Look for the "Your Account" button in the upper right corner. It should be next to your name. Click on it.
2
View your account details. Most users will see the details at the top, with 2 boxes for "Streaming" and "DVD" plans below.

Part 3

Part 3 of 4:
Netflix Cancellation Options

1
Decide whether you would prefer to limit your plan or cancel it entirely.
2
Choose to change your DVD plan to a cheaper option. Click on the "Change Plan" link to downgrade the number of discs or types of discs you get each month.
3
Cancel the DVD plan by going to the account page and clicking "Cancel DVD Plan." Confirm you want to cancel Netflix DVDs.
4
Return to the account page. Click "Change Plan" to downgrade your streaming or "Cancel Streaming Plan" to cancel your Netflix account entirely.

Part 4

Part 4 of 4:
Netflix Follow Up

1
Send your remaining DVDs back to Netflix by the date indicated on the cancellation page. They usually give you 7 days to return movies after cancellation. You will be charged an additional fee for the DVD if it does not arrive in time.
2
Look for a cancellation email in the email inbox associated with your Netflix account. Keep in mind that you will not get a refund if there are additional days left in the billing cycle.
3
Login on Netflix.com within 1 year of closing your account to restart Netflix streaming and DVDs. You can sign in with your email and password. Netflix saves your Instant Queue and DVD Queue information for 1 year.

Community Q&A

Question

How do I cancel my Netflix account?

Community Answer

You can log into your Netflix account and click the “My Account” tab. Then you can click the “Cancel Membership” tab under “membership & billing” to cancel your membership.
Question

Does canceling Netflix affect my Amazon account?

Community Answer

No, it will not affect anything.
Question

When does my billing cycle end?

Community Answer

Billing works on a monthly cycle with Netflix. If you have questions about your particular bill, you can contact Netflix support.
Question

How do I close my Netflix account if I don't know my password? I never had an account, it was provided through my cable company, and my card keeps getting charged.

Community Answer

Try going to the Netflix website and choosing the option to reset your password, using your email address for the username. If that doesn't work (if they tell you there's no account linked to that email address), call your cable company and ask them for help. You can also call your bank about the charge, you may be able to dispute it and get your money back.
Question

Can I watch Netflix overseas?

Torpi

Top Answerer

Yes, you can use your regular Netflix account overseas, as long as Netflix is available in that country. At the time this is being written, you will not be subject to penalities for this (unlike Spotify or the Google Play store, for example). However, you will only have access to that country's catalogue, not your home country's one.