How to Call an Uber Driver on Android

Last Updated: March 19, 2020

This wikiHow teaches you how to call an Uber driver using the Android app. You can contact an Uber driver anonymously using the Uber app. In order to contact an Uber driver, you first need to request a ride. If you lost an item on a ride, you can request a callback from the driver through the Uber website. There is a $15 fee for returning lost items.

Method 1

Method 1 of 2:
Call Your Uber Driver

1
Open Uber. It's the grey app with a white circle, with a line through the left, and a square in the middle.
- Download Uber from the Google Play Store and sign in with the mobile phone number or email address and password associated with your Uber account, if you haven't already done so.
2
Request a ride through Uber. Before you can contact a driver, you need to request a ride.

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3
Tap the Uber driver's name. Your uber driver's name will appear at the bottom of the screen.
4
Tap Contact. It's below your driver's name at the bottom of the screen.
5
Tap Call. If your Uber driver doesn't answer right away, wait a few minutes and try again. Your Uber driver is driving to your location.
- You can also send your driver a text message by tapping Message.
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Method 2

Method 2 of 2:
Request A Callback For a Lost Item

1
Open Uber. It's the grey app with a white circle, with a line through the left, and a square in the middle.
2
Tap ☰. It's the button with the three bars in the upper-left corner.
3
Tap Your Trips. It's the second option from the top. You will be able to see all the trips you have taken under the tab that says "Past".
4
Tap the trip you lost an item on. The route you took will be displayed on a map, and the date, time, and price will be listed below the map.
5
Tap I lost an item. It's in the "Help" tab. It's the third option below the trip details at the top.
6
Tap Contact driver about a lost item. It's at the top of the page labeled "Select an issue"
7
Type your phone number. Scroll down to the bottom of the page. There is a line below the text where you can type your phone number.
8
Tap Submit. It's the grey button at the bottom of the page. The driver will contact you about your lost item. If they have it, you can arrange to meet with them to have the item returned. Once the item is returned, you will be charged a $15 fee to compensate for the driver's time.

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