eBay can suspend or restrict your account for many different reasons, including if you have outstanding eBay fees. This wikiHow will teach you how to recover a suspended eBay account if you owe eBay money. For more information on why your account was suspended, refer to the email eBay sent you; sometimes, you only need to wait out a suspension period before you can use your account again.

Steps

  1. 1
    Log in to your account at https://my.ebay.com. You can use any browser to login and pay a one-time fee to eBay to unsuspend your account.
  2. 2
    Navigate to One-Time payment. You can also click https://pmtapp.ebay.com/onetimepayment/account, but you'll only see the fee listed if there is one. Otherwise, you'll see a warning to go to your cart to make a payment.
  3. 3
    Make the one-time payment. Follow the on-screen instructions to enter your payment information and schedule your payment. After you submit the payment, your account will be reactivated and you'll have access to messaging buyers, bidding, and more.[1]

About This Article

Darlene Antonelli, MA
Written by:
Tech Specialist
This article was written by Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 2,556 times.
1 votes - 100%
Co-authors: 5
Updated: January 29, 2021
Views: 2,556
Categories: Ebay
Article SummaryX

1. Log in to your eBay account.
2. Navigate to One-time payment.
3. Make the one-time payment.

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