How to React in a Plumbing Emergency

Last Updated: December 6, 2021

Sooner or later most homeowners will experience some type of plumbing emergency. Understanding what to do when a problem occurs will make the emergency much easier to deal with.

Method 1

Method 1 of 4:
Initial reaction

1
Locate the water shut-off valve. This is located next to your water meter. Once you have located your water meter, the valve next to it will be the water shut-off valve. By turning off the shut-off valve, you will stop all water from entering your home, thus minimizing water damage.
2
After you have shut-off the water supply, it is also a good idea to open all sink faucets to drain the water from the pipes to further minimize damage.
3
Then, immediately call a plumber. Reputable, professional plumbers can usually send a technician out in a few hours.
- Follow any instructions given to you, while you wait for them to arrive.
4
Remove excess water while waiting for the plumber. It is also a good idea to use a mop, rags or paper towels to remove excess water, to help keeping water damage to a minimum.

Method 2

Method 2 of 4:
Overflowing toilet

1
Too many clogs in a toilet will cause it to overflow. Overflowing toilets can eventually flood, causing not only water damage but also be extremely dangerous and unclean. To unclog and fix an overflowing toilet, contact a 24-hour emergency plumbing service straight immediately. In the meanwhile, turn off the water supply to the toilet and avoid flushing it until it has been fixed.^{[1]
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Method 3

Method 3 of 4:
Clogged drains

1
Unclog clogged drains. Clogged toilets and sink drains can sometimes be opened with a chemical drain opener. If this does not work, a plunger or snake can be tried to remove the clog.
- If these methods fail to open the clogged drain, you will need to call a plumber.

Method 4

Method 4 of 4:
Water heater

1
If it is a water heater problem, immediately shut the unit off. It is a good idea to locate the electrical shut-off switch beforehand. Also, be sure to keep the telephone number of a licensed, professional plumber, with emergency services, handy.