How to Manage iPhone Subscriptions

Written by Nicole Levine, MFA

Last Updated: July 2, 2019 Tested

This wikiHow teaches you how to manage your iTunes and App Store subscriptions when you’re using an iPhone.

Steps

1
Open your iPhone’s Settings
. You’ll usually find this app on the home screen.
2
Tap your name. It’s at the top of the screen.
3
Tap iTunes & App Store. It’s near the center of the menu.
4
Tap your Apple ID. It’s the blue link at the top of the screen.
5
Tap View Apple ID. It’s at the top of the menu.
- Enter your security code or use Touch ID if prompted.
6
Scroll down and tap Subscriptions. A list of all subscriptions associated with your account will appear.
7
Tap the subscription you want to manage. A list of options for this subscription will appear.
8
Make changes to your subscription. Options will vary by service or app. You may be able to restart the subscription (if it has lapsed), change the billing plan, or cancel it entirely.

Community Q&A

Question

I have the app downloaded on my phone but it’s not showing in the subscription. I don’t want the app anymore. So, how do I cancel my free subscription for the app without getting charged?

The coding cat

Community Answer

This could be a case of the subscription actually isn't active. However, without taking a look at your account, it is not possible to help you with this issue and it is advised to contact Apple Support instead.
Question

I need to cancel a subscription my daughter made through family sharing. Can I do that from my account or do I have to go through her account?

MASHAIsCRAZY364

Community Answer

You can cancel the subscription in either account. Family sharing shares subscriptions, so it should be available to cancel in either your iCloud account or her iCloud account.
Question

I have done the above but there is no option to cancel the subscription. How do I cancel?

Mylifeispain.yay

Community Answer

When you go to the subscriptions area, click on the subscription you want to cancel. Then scroll down past the different options for subscriptions, and there should be a button that says "Cancel Subscription" in bright red. Click on that and it will be canceled.
Question

Why do I not see subscriptions?

Mylifeispain.yay

Community Answer

You should see subscriptions if you click on your name/account, then "Media & Purchases", when the banner comes out from the bottom, click on "View Account". Then, scroll down, and you should see "Subscriptions". If you still don't see it after doing that, contact Apple Support.
Question

Why do I not see subscriptions?

Rachael Rosenberg

Community Answer

Double check you are looking in the right location. If you are, contact Apple support.
Question

What if going into settings does not work? How do I cancel?

Community Answer

Try using the app to cancel. Go to Settings < Your name < Subscriptions then find the subscription you want to cancel if the app does not have an unsubscribe button.

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About This Article

Written by:

Nicole Levine, MFA

Tech Specialist

This article was written by Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 40,847 times.

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Co-authors: 1

Updated: July 2, 2019

Views: 40,847

Categories: IPhone